Latest updateRecordings, Split at the Transfer
What's New

What's new with Doorkeep

New features, improvements, and updates to the AI phone agent built for property management.

Split at the transfer announcement banner, listing the full call, before transfer, and transfer recordings, beside the recording section of a call detail page showing the three-way tab control with Full call selected above the audio player
Andy PetersAndy Peters
September 8, 2026

Recordings, Split at the Transfer

Hear the assistant's part of a call, the transfer, or the whole thing.

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Knowledge, fact by fact announcement banner reading Facts your assistant can share, and nothing goes live until you turn it on, above the Knowledge screen showing eight live facts about pets, office hours, and parking, two of them marked Goes to you
Andy PetersAndy Peters
August 25, 2026

Knowledge, Fact by Fact

Upload your lease, review what your assistant learned, turn on what you want.

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The thing you'd say if you picked up announcement banner, showing the add-a-note form set to Ambassador Apartments and Water leak or flood, beside what the caller hears: the shutoff is in the hall closet behind the water heater, then an offer to get someone on the line
Andy PetersAndy Peters
August 18, 2026

Situation Notes

The thing you would say if you picked up, in your words.

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Announcement banner for this update, showing an escalation list with no heat or malfunctioning heat, water leak or flood, and no electricity checked on, and wild animal in the apartment switched off
Andy PetersAndy Peters
August 1, 2026

What Always Escalates to You

Emergencies always trigger an escalation call. Now twelve maintenance situations do too.

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Reports, by property announcement banner, showing the Reports screen filtered to a single building with total calls, share handled without a person, and a call volume chart
Andy PetersAndy Peters
July 15, 2026

Reports, Now Per Property

See your call activity broken down property by property.

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Staff Contacts announcement banner reading Send the right calls to the right people, showing the add-a-staff-contact form and its text verification step
Andy PetersAndy Peters
July 1, 2026

Staff Contacts

Add a trusted person to your call lists without giving them a login.

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Doorkeep Pro announcement banner: the plan for teams, with multiple call lists, more included minutes, staff contacts, and reporting by property
Andy PetersAndy Peters
June 9, 2026

Doorkeep Pro

The plan for teams.

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A Simpler Assistant Setup announcement banner, showing the assistant configured in three spots: call windows, who picks up, and knowledge
Andy PetersAndy Peters
May 13, 2026

A Simpler Assistant Setup

Setup used to be a maze. Now it is three spots.

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Product update banner reading See the whole call, showing the redesigned call record with its summary, activity trail, recording player, and transcript
Andy PetersAndy Peters
April 29, 2026

A Clearer Call Record

The call record isn't new. It just got a lot clearer.

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The New Dashboard announcement banner, showing the redesigned home screen with an emergency pinned at the top, a Needs You list, and handled calls below
Andy PetersAndy Peters
April 7, 2026

The New Dashboard

Open Doorkeep after a night of calls, and the first thing you see should be the one that needs you, not a wall of everything.

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Doorkeep is live announcement banner reading 24/7 AI call coverage built for property management
Andy PetersAndy Peters
February 2, 2026

Doorkeep Is Live

24/7 AI call coverage built for property management.

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Ready to stop being the answering machine?

Set up your first property and start taking calls. Monthly or annual billing. Cancel anytime.

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Available for U.S. phone numbers.

Monthly or annual billing · Cancel anytime · Self-serve setup

Fair Housing guardrails · Recording disclosed on every call · Emergency detection and escalation