Features

The complete picture.
Every call.

See how Doorkeep answers, documents, and routes. Then decide how much control you want.

Fair Housing compliant

Consistent treatment, every caller.

Encrypted end-to-end

Calls and data protected at every step.

Your data never trains AI

Your information stays yours.

Full audit trail

Every call logged and searchable.

Every Call. Full Picture.

Wake up to answers,
not voicemails

Every call documented with a summary, decision trail, recording, and transcript. Open the app and know exactly what happened.

doorkeep.co
[VIDEO: Call log → Call detail walkthrough — 12-15s loop]

Summary and decision trail

Every call distilled into a clear narrative: what happened, what was done, and why. Full transparency, no black box.

Kitchen faucet leaking under the sink

Feb 19 at 7:42 PM · 1m 28s

Handled

What Happened

Actions Taken

  • Classified as non-urgent maintenance
  • Maintenance request logged
  • Tenant informed: next business day
  • Summary emailed to manager

Full recording and transcript

Listen back or read the conversation. Every call recorded, transcribed, and searchable.

Call Recording

1:28

Transcript

Doorkeep · 0:00

James Wilson · 0:03

JW
You Set The Rules

Your properties. Your schedule.
Your rules.

Define business hours, assign emergency contacts, configure how every call type is handled. Doorkeep follows your playbook.

Manage every property

Each property gets its own greeting, contacts, and routing rules.

Properties

Riverside Apartments

24 units · Boulder, CO

Active

Maple Street Townhomes

8 units · Denver, CO

Active

Pearl Creek Condos

16 units · Longmont, CO

Active

Route calls your way

Set rules for every scenario: emergencies, maintenance, leasing, lockouts.

Call Routing

Emergency RoutingOn-call Manager
During Business HoursTransfer to Office
After HoursTake Message
Leasing InquiriesAuto-respond
Lockout RequestsSMS Locksmith Info

Business hours, your way

Standard hours, extended, 24/7, or custom. Emergencies always reach someone.

Availability

Currently Open
ScheduleMon–Fri, 9 AM – 5 PM
TimezoneMountain Time
After-hours behaviorTake message + notify
Emergency override

Teach it your properties

Add policies, FAQs, and property details. Doorkeep answers accurately because it knows your rules.

Assistant Knowledge

Pet policy

Dogs under 50lbs, $300 deposit...

Parking information

1 assigned spot per unit, guest passes...

Maintenance after-hours policy

Emergencies only after 9 PM...

Rent payment options

Online via portal, check, or ACH...

Calls Handled, Not Just Answered

Smart enough to handle it.
Knows when to call you.

Doorkeep doesn't just take messages. It answers questions, sends follow-ups, and only brings you in when it matters.

Doorkeep Assistant

LIVE

“Maria Torres in 4B is reporting a water leak from the kitchen ceiling. Would you like to connect right now?”

Call Briefing

CallerMaria Torres
IssueWater leak, ceiling
UrgencyHigh

Connected

Tenant + Manager on line

Warm transfer with full context

Doorkeep knows the difference between a call that needs you and one that doesn't. When it does, you get a full briefing (who's calling, what property, what's happening) before you pick up.

Answers questions on the spot

Tenants get real answers (parking rules, pet policies, office hours) pulled from your property's knowledge base. No callback needed.

Tenant speaking

Do you guys have guest parking? My mom is visiting this weekend and I need a pass.

Doorkeep Assistant

Yes! Guest parking passes are available at the front office. Each unit gets one assigned spot, and your guest can use any visitor space in Lot B.

Follows up with a text

After a leasing call, Doorkeep texts the caller a link to schedule their own showing. You wake up with a booking on the calendar.

Messages

(303) 555-0147

Downtown Lofts inquiry

Today 6:34 PM

Thanks for calling about the 2BR at Downtown Lofts! Schedule a showing here:

book.doorkeep.ai/dt-lofts

Delivered
Text Message
Try It Yourself

Hear it before you commit.

Talk to Doorkeep right now. Pretend you’re a tenant with a maintenance issue. Try reporting a broken heater, a water leak, or ask about a 2bdr.

In your browser

Browser-based call. No app needed.

By phone(720) 738-6466

We will not use your number to call or text you. Ever.

See it for yourself

Book a 15-minute walkthrough. We'll show you exactly how Doorkeep handles your properties.