See how Doorkeep answers, documents, and routes. Then decide how much control you want.
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Consistent treatment, every caller.
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Calls and data protected at every step.
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Your information stays yours.
Full audit trail
Every call logged and searchable.
Every call documented with a summary, decision trail, recording, and transcript. Open the app and know exactly what happened.
Every call distilled into a clear narrative: what happened, what was done, and why. Full transparency, no black box.
Kitchen faucet leaking under the sink
Feb 19 at 7:42 PM · 1m 28s
What Happened
Actions Taken
Listen back or read the conversation. Every call recorded, transcribed, and searchable.
Call Recording
Transcript
Doorkeep · 0:00
James Wilson · 0:03
Define business hours, assign emergency contacts, configure how every call type is handled. Doorkeep follows your playbook.
Each property gets its own greeting, contacts, and routing rules.
Properties
Riverside Apartments
24 units · Boulder, CO
Maple Street Townhomes
8 units · Denver, CO
Pearl Creek Condos
16 units · Longmont, CO
Set rules for every scenario: emergencies, maintenance, leasing, lockouts.
Call Routing
Standard hours, extended, 24/7, or custom. Emergencies always reach someone.
Availability
Add policies, FAQs, and property details. Doorkeep answers accurately because it knows your rules.
Assistant Knowledge
Pet policy
Dogs under 50lbs, $300 deposit...
Parking information
1 assigned spot per unit, guest passes...
Maintenance after-hours policy
Emergencies only after 9 PM...
Rent payment options
Online via portal, check, or ACH...
Doorkeep doesn't just take messages. It answers questions, sends follow-ups, and only brings you in when it matters.
Doorkeep Assistant
LIVE“Maria Torres in 4B is reporting a water leak from the kitchen ceiling. Would you like to connect right now?”
Call Briefing
Connected
Tenant + Manager on line
Doorkeep knows the difference between a call that needs you and one that doesn't. When it does, you get a full briefing (who's calling, what property, what's happening) before you pick up.
Tenants get real answers (parking rules, pet policies, office hours) pulled from your property's knowledge base. No callback needed.
Do you guys have guest parking? My mom is visiting this weekend and I need a pass.
Yes! Guest parking passes are available at the front office. Each unit gets one assigned spot, and your guest can use any visitor space in Lot B.
After a leasing call, Doorkeep texts the caller a link to schedule their own showing. You wake up with a booking on the calendar.
(303) 555-0147
Downtown Lofts inquiry
Today 6:34 PM
Thanks for calling about the 2BR at Downtown Lofts! Schedule a showing here:
book.doorkeep.ai/dt-lofts
Talk to Doorkeep right now. Pretend you’re a tenant with a maintenance issue. Try reporting a broken heater, a water leak, or ask about a 2bdr.
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