Doorkeep vs Quo (formerly OpenPhone)

Yes. You can use Quo during the day and forward selected calls to Doorkeep. Your team keeps Quo as its business phone, and the calls you forward get answered against your properties’ rules and documented in your dashboard.

Sona is a configurable AI agent inside a business phone system that serves many industries. It can answer questions, collect caller details, and transfer calls based on the instructions you give it. Doorkeep is a phone agent built only for property management. It carries each property’s policies, amenities, and emergency contacts, detects potential emergencies against your rules and escalates them to your contacts with full context, and routes rent and lease questions to you instead of guessing.

Doorkeep Starter is $149/month billed annually ($179 billed monthly) and includes 100 minutes a month. Additional minutes are $1.50 each on Starter. Unlimited properties, no per-user fees. Quo is from $15 to $35/user/month billed annually. Monthly billing costs more. Every Quo plan includes 10 Sona calls, with credit tiers from $25 to $199/month or per-call overage past that. Both products meter usage. Doorkeep’s minutes cover every call it answers, handled against your properties’ rules and escalation contacts.

No. Doorkeep answers the calls you forward to it. Keep your existing phone system (Quo, Google Voice, or a landline) and forward calls to Doorkeep when you want it to answer.

Callers can always ask for a person. If your rules allow transfers, Doorkeep connects them with context. If a transfer isn’t answered, Doorkeep takes a detailed message and notifies you. When a potential emergency is detected, Doorkeep escalates to your on-call contact with full context: who called, what they said, and why it needs attention.

Yes. At the start of every call, Doorkeep says it’s an AI assistant and tells callers the call is recorded before the conversation begins. After that, what callers notice is that the call was answered by name, for the building they were calling about. When a caller wants a person, it takes the details and reaches your on-call contact, or takes a message if that’s what your rules say.

Quo’s own pages, retrieved September 26, 2026: the pricing page for per-user plan prices on annual billing, the 10 Sona calls included on every plan, Sona credit tiers and per-call overage, AI summaries, transcripts, and call tags by plan, and integrations by plan; the Sona page for what Sona does on a call; the property management page for routing by property and on-call schedule; and the homepage for shared numbers and the shared inbox. Doorkeep is not affiliated with Quo, and prices on either side can change.