Doorkeep vs Super
Doorkeep is purpose-built AI call coverage for growing property managers. Simple setup, transparent pricing, and emergency detection that works out of the box.
SuperSuper is an AI platform for property management that handles phone, email, and text. You onboard by uploading SOPs and knowledge base documents, and their team configures your AI agent over 2 to 4 weeks. If you need multi-channel AI automation and have documented processes ready to go, Super is worth evaluating.
Doorkeep is pre-trained on property management. No SOP documents needed. No configuration project. Add your properties, set your emergency contacts, forward your calls, and you’re live fast. It’s coverage that works on day one, not coverage that works after a month of setup.
A fundamentally different approach to property management calls.
SuperSetup time
Fast. Add properties, set rules, forward calls. Done.
Super2 to 4 weeks. Their team builds your AI agent using your SOPs and knowledge bases.
Pricing
$179/month Starter. Published on the website. Included minutes with rollover.
SuperStarts at $250/month for 500 included minutes. Per-minute charges after that. 24/7 plan is $415/month.
2am pipe burst
Potential emergency detected and escalated. You get a call with full context. Complete decision trail in your dashboard by morning.
SuperDepends on how your SOPs were configured during onboarding. If the emergency flows are set up correctly, it triages and routes.
Tenant asks “when is rent due?”
Answered automatically using your property’s knowledge base. No interruption to you.
SuperHandled by AI across phone, email, or text, based on the knowledge base you provided during setup.
Channels covered
Phone calls. We do one thing exceptionally well.
SuperPhone, email, and text. Broad coverage across multiple channels.
Who it’s built for
Growing operators with 10 to 150 units who need simplicity and reliability.
SuperPM companies looking for multi-channel AI automation with custom configuration.
Contracts
No contracts. Cancel anytime.
SuperMonth-to-month or annual. Annual pricing includes a discount.
Fair Housing compliance
Fair Housing guardrails in every interaction. Your compliance program, supported from day one.
SuperProperty management training included, but compliance specifics depend on your custom configuration.
Doorkeep doesn’t just answer. It handles the call.
Doorkeep handles it.
Most calls resolved without involving you: triage, intake, and answers from your property’s knowledge base.
When it matters, you know before you answer.
Emergencies and priority calls transfer warm, with a briefing on who’s calling and why.
Nothing disappears.
Every call recorded, transcribed, and summarized. A complete record by morning.
Locked out, texted locksmith info
Lisa Chen · Maple Ridge #312 · 11:48 pm
No hot water since last night
Maria Torres · Unit 4B · 9:12 pm
Burst pipe, water spreading. Escalated to you.
Oakwood Terrace · Unit 12 · 2:04 am
Full record ready by morning.
All of it tunable in your dashboard: what transfers, what escalates, what gets answered, per property and per time of day.
You shouldn’t need a 4-week onboarding to answer your phone.
Super’s approach works well for teams with documented processes and the capacity for a multi-week setup. You upload SOPs, their team configures your AI agent, and after 2 to 4 weeks you have a customized multi-channel solution.
But most growing property managers don’t have SOPs documented. They don’t have 2 to 4 weeks to wait before calls get answered. They need coverage now. Something that understands property management on day one, escalates emergencies to the right person, and lets everything else wait until morning.
Doorkeep comes pre-trained on property management. Configure your properties, set your emergency contacts, forward your calls. You’re live before your next showing.
Predictable pricing. No per-minute surprises.
No per-unit charges. Published pricing, transparent rates.
Super’s Rollover plan starts at $250/month for 500 included minutes, with per-minute charges after that. Their 24/7 plan is $415/month. That means the months when you need coverage most, when the phones are ringing off the hook, are also the most expensive. For a property manager watching every dollar, predictable pricing isn’t a nice-to-have. It’s how you budget with confidence.
We do one thing better than anyone.
Super handles phone, email, and text. That’s impressive breadth, and if you need multi-channel AI automation, it’s worth evaluating. But breadth comes with complexity. More channels means more configuration, more training, more things that can go wrong.
Doorkeep is built for phone calls. That’s where the 2am emergencies happen. That’s where leasing inquiries come in after hours. That’s where the highest-stakes tenant communication occurs. We’d rather be exceptional at the thing that matters most than adequate at everything.
Live today, not in 15 business days.
Super’s onboarding involves their team configuring your AI agent over 2 to 4 weeks. For teams with complex multi-channel operations and documented processes, that level of customization makes sense.
For a property manager who just missed three leasing calls during a showing? Two weeks is two weeks too long. Doorkeep’s self-serve setup means you’re handling calls today. Add a property, configure your contacts, set your rules. If you get stuck, the founder picks up the phone.
Try it yourself
Call your future AI agent.
(720) 802-3576A real demo line, not a lead form. No callbacks, no follow-up. Calls are recorded so you can hear how it works, and we never share them.
See if it fits in the next ten minutes.
Create your account.
Add a property, set your rules.
Forward your calls.
You’re covered tonight.
Built for the size you are now.
Doorkeep gives growing property managers 24/7 call coverage that knows emergencies from routine. Start today, no sales call required.
No contracts · Cancel anytime · Live in minutes
See how Doorkeep handles it.
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