Doorkeep vs Super?
Doorkeep is purpose-built AI call coverage for growing property managers. Simple setup, transparent pricing, and emergency detection that actually works.
Super was built for enterprise. We’re built for you.
SuperSuper is a well-funded AI platform targeting large property management companies with complex multi-channel needs. If you manage thousands of units across multiple offices and need custom onboarding with a dedicated account manager, Super might be the right fit.
But if you’re a growing property manager with 10 to 150 units who needs reliable after-hours coverage without enterprise complexity, Doorkeep was built for exactly that. No weeks-long onboarding. No hidden pricing. No features you’ll never use. Just professional call coverage that works in 15 minutes.
A fundamentally different approach to property management calls.
SuperSetup time
15 minutes. Add properties, set rules, forward calls. Done.
Super2 to 4 weeks of white-glove onboarding with a dedicated team.
Pricing
$149/month Starter. Published on the website. No surprises.
SuperCustom quotes only. “Contact sales” to learn what you’ll pay.
2am pipe burst
Emergency detected immediately. You get a call. Tenant gets confirmation help is coming. Full decision trail in your dashboard by morning.
SuperAI triages and routes, but setup depends on the onboarding team configuring your SOPs correctly during the multi-week process.
Tenant asks “when is rent due?”
Answered automatically using your property’s knowledge base. No interruption to you.
SuperHandled by AI across phone, email, or text, but requires training your agent on your processes first.
Channels covered
Phone calls. We do one thing exceptionally well.
SuperPhone, email, text, and chat. Broad coverage across every channel.
Who it’s built for
Growing operators with 10 to 150 units who need simplicity and reliability.
SuperEnterprise PMCs with dedicated operations teams and complex workflows.
Contracts
No contracts. Cancel anytime.
SuperCustom agreements. Ask sales for terms.
Fair Housing compliance
Built into every interaction from day one.
SuperProperty management training included, but compliance specifics depend on your custom configuration.
You shouldn’t need a 4-week onboarding to answer your phone.
Super positions itself as a platform that requires their team to configure and train your AI agent using your SOPs and knowledge bases. That’s a fine approach for a 500-unit PMC with a dedicated operations team.
But most growing property managers don’t have SOPs documented. They don’t have 2 to 4 weeks to wait before calls get answered. They need coverage now. Something that understands property management on day one, handles emergencies correctly, and lets everything else wait until morning.
Doorkeep comes pre-trained on property management. Configure your properties, set your emergency contacts, forward your calls. You’re live before your next showing.
Know what you’ll pay before you book a demo.
Doorkeep starts at $149/month. It’s on the website. No sales calls required to learn the price, no custom quotes, no per-minute surprise charges. Super requires contacting their sales team for a custom quote. Pricing is calculated by volume, with onboarding packages and potential add-on fees for integrations.
For a property manager watching every dollar, knowing the cost upfront isn’t a nice-to-have. It’s respect for your time.
We do one thing better than anyone.
Super handles phone, email, text, and chat. That’s impressive breadth, and if you need omnichannel AI, it’s worth evaluating. But breadth comes with complexity. More channels means more configuration, more training, more things that can go wrong.
Doorkeep is built for phone calls. That’s where the 2am emergencies happen. That’s where leasing inquiries come in after hours. That’s where the highest-stakes tenant communication occurs. We’d rather be exceptional at the thing that matters most than adequate at everything.
Live in 15 minutes, not 15 business days.
Super’s onboarding is described as “white-glove.” Their team personally onboards every location over 2 to 4 weeks. For enterprise accounts managing hundreds of units, that level of hand-holding makes sense.
For a property manager who just missed three leasing calls during a showing? Two weeks is two weeks too long. Doorkeep’s self-serve setup means you’re handling calls today. Add a property, configure your contacts, set your rules. If you get stuck, the founder picks up the phone.
Hear it before you commit.
Call this number. Pretend you’re a tenant. See what happens.
①Call the number below
②Pretend you’re a tenant
③Bring up a maintenance issue
④Hear the quality yourself
Your call and number is not saved. Ever.
Switch to Doorkeep in 15 minutes.
Add your properties
Tell Doorkeep about your buildings: addresses, policies, emergency contacts. The more it knows, the better it serves your tenants.
Set your rules
Configure business hours, after-hours behavior, and emergency escalation. Your operation, your way.
Forward your calls
Point your existing number to Doorkeep. Calls start getting answered immediately. No app for tenants. No complex integrations.
Professional coverage. Not enterprise complexity.
Doorkeep gives growing property managers 24/7 call coverage that knows emergencies from routine, without the weeks-long onboarding, hidden pricing, or features you’ll never use.
No contracts · 15-minute setup · Fair Housing compliant · $149/month