Doorkeep vs Super
Doorkeep is purpose-built AI call coverage for growing property managers. Simple setup, transparent pricing, and emergency detection that works out of the box.
Super is a platform you configure. Doorkeep works on day one.
SuperSuper is an AI platform for property management that handles phone, email, and text. You onboard by uploading SOPs and knowledge base documents, and their team configures your AI agent over 2 to 4 weeks. If you need multi-channel AI automation and have documented processes ready to go, Super is worth evaluating.
Doorkeep is pre-trained on property management. No SOP documents needed. No configuration project. Add your properties, set your emergency contacts, forward your calls, and you’re live in 15 minutes. It’s coverage that works on day one, not coverage that works after a month of setup.
A fundamentally different approach to property management calls.
SuperSetup time
15 minutes. Add properties, set rules, forward calls. Done.
Super2 to 4 weeks. Their team builds your AI agent using your SOPs and knowledge bases.
Pricing
$149/month Starter. Published on the website. No per-minute charges.
SuperStarts at $250/month for 500 included minutes. Per-minute charges after that. 24/7 plan is $415/month.
2am pipe burst
Emergency detected immediately. You get a call. Tenant gets confirmation help is coming. Full decision trail in your dashboard by morning.
SuperDepends on how your SOPs were configured during onboarding. If the emergency flows are set up correctly, it triages and routes.
Tenant asks “when is rent due?”
Answered automatically using your property’s knowledge base. No interruption to you.
SuperHandled by AI across phone, email, or text, based on the knowledge base you provided during setup.
Channels covered
Phone calls. We do one thing exceptionally well.
SuperPhone, email, and text. Broad coverage across multiple channels.
Who it’s built for
Growing operators with 10 to 150 units who need simplicity and reliability.
SuperPM companies looking for multi-channel AI automation with custom configuration.
Contracts
No contracts. Cancel anytime.
SuperMonth-to-month or annual. Annual pricing includes a discount.
Fair Housing compliance
Built into every interaction from day one.
SuperProperty management training included, but compliance specifics depend on your custom configuration.
You shouldn’t need a 4-week onboarding to answer your phone.
Super’s approach works well for teams with documented processes and the capacity for a multi-week setup. You upload SOPs, their team configures your AI agent, and after 2 to 4 weeks you have a customized multi-channel solution.
But most growing property managers don’t have SOPs documented. They don’t have 2 to 4 weeks to wait before calls get answered. They need coverage now. Something that understands property management on day one, handles emergencies correctly, and lets everything else wait until morning.
Doorkeep comes pre-trained on property management. Configure your properties, set your emergency contacts, forward your calls. You’re live before your next showing.
Predictable pricing. No per-minute surprises.
Doorkeep starts at $149/month. Flat rate. Your busiest month costs the same as your quietest. No per-minute charges, no overage fees, no surprise bills when call volume spikes during turnover season.
Super’s Rollover plan starts at $250/month for 500 included minutes, with per-minute charges after that. Their 24/7 plan is $415/month. That means the months when you need coverage most, when the phones are ringing off the hook, are also the most expensive. For a property manager watching every dollar, predictable pricing isn’t a nice-to-have. It’s how you budget with confidence.
We do one thing better than anyone.
Super handles phone, email, and text. That’s impressive breadth, and if you need multi-channel AI automation, it’s worth evaluating. But breadth comes with complexity. More channels means more configuration, more training, more things that can go wrong.
Doorkeep is built for phone calls. That’s where the 2am emergencies happen. That’s where leasing inquiries come in after hours. That’s where the highest-stakes tenant communication occurs. We’d rather be exceptional at the thing that matters most than adequate at everything.
Live in 15 minutes, not 15 business days.
Super’s onboarding involves their team configuring your AI agent over 2 to 4 weeks. For teams with complex multi-channel operations and documented processes, that level of customization makes sense.
For a property manager who just missed three leasing calls during a showing? Two weeks is two weeks too long. Doorkeep’s self-serve setup means you’re handling calls today. Add a property, configure your contacts, set your rules. If you get stuck, the founder picks up the phone.
Hear it before you commit.
Talk to Doorkeep right now. Pretend you’re a tenant with a maintenance issue. Try reporting a broken heater, a water leak, or ask about a 2bdr.
Switch to Doorkeep in 15 minutes.
Add your properties
Tell Doorkeep about your buildings: addresses, policies, emergency contacts. The more it knows, the better it serves your tenants.
Set your rules
Configure business hours, after-hours behavior, and emergency escalation. Your operation, your way.
Forward your calls
Point your existing number to Doorkeep. Calls start getting answered immediately. No app for tenants. No complex integrations.
Professional coverage. Ready when you are.
Doorkeep gives growing property managers 24/7 call coverage that knows emergencies from routine. No multi-week onboarding. No per-minute billing. No features you’ll never use.
No contracts · 30-day money-back guarantee · 15-minute setup