Doorkeep vs EliseAI
EliseAI is an enterprise platform. Doorkeep is built for growing property managers.
EliseAI is an enterprise platform. Doorkeep is built for growing property managers.
EliseAIEliseAI is a full-suite AI platform for large property management companies. It automates leasing, resident communications, maintenance, renewals, and delinquency across phone, email, text, and chat. Backed by $140M in funding and trusted by enterprise operators like Greystar and Equity Residential, EliseAI is built for portfolios managing hundreds or thousands of units. If you’re running 500+ units with a dedicated operations team, EliseAI is worth evaluating.
Doorkeep does one thing for growing property managers: answers your calls. Emergency detection, tenant triage, call documentation, and intelligent escalation, live in 15 minutes. No enterprise sales process. No month-long onboarding. No per-unit pricing that doesn’t make sense at 30 units. Published pricing starts at $149/month, and you can try it right now by calling our demo line.
Built for different stages of property management.
EliseAIBuilt for
Growing operators with 10 to 150 units who need reliable call coverage now.
EliseAIEnterprise operators with 500+ units looking for full-suite leasing and resident automation.
Pricing
$149/month Starter. Published on the website. Flat rate, no per-unit charges.
EliseAINot published. Custom-quoted per unit per month. Requires a demo request and sales process to get pricing.
Setup time
15 minutes. Add properties, set rules, forward calls. Done.
EliseAIApproximately one month. Their team integrates your PMS, uploads knowledge bases, and configures your AI agent.
2am pipe burst
Emergency detected immediately. You get a call with full context. Tenant gets confirmation. Decision trail in your dashboard by morning.
EliseAIHandled through their VoiceAI and maintenance module, routed based on your configured workflows. Requires proper onboarding setup to work.
Tenant asks “when is rent due?”
Answered automatically using your property’s knowledge base. No interruption to you.
EliseAIHandled by AI across phone, email, text, or chat. Part of their ResidentAI module.
Channels
Phone calls. We do one thing exceptionally well.
EliseAIPhone, email, text, and web chat. Omnichannel coverage across the full resident lifecycle.
Leasing automation
Captures leasing inquiries, provides property details, and sends you the lead to follow up.
EliseAIFull leasing funnel: lead capture, nurturing, tour scheduling, application guidance, and follow-up across all channels.
PMS integration required?
No. Works standalone with call forwarding. PMS integrations coming in Professional plan.
EliseAIYes. Deep integrations with Yardi, RealPage, Entrata, and AppFolio are core to how the platform functions.
Contracts
No contracts. Cancel anytime.
EliseAICustom contracts. Annual agreements with enterprise pricing.
Fair Housing compliance
Built into every interaction from day one.
EliseAIIncluded through their domain-trained AI, configured during onboarding.
Support
Direct founder access. Email the person who built it.
EliseAIDedicated account management team. Consulting services available.
EliseAI is impressive. It’s also not built for you.
EliseAI is a genuinely powerful platform. It automates leasing workflows, resident communications, maintenance coordination, renewals, and delinquency management. It serves 70% of the top 50 multifamily operators in the country. Greystar, AvalonBay, Equity Residential — these are companies managing tens of thousands of units with dedicated operations teams and enterprise software budgets.
That’s not most property managers.
If you’re running 30 units on TurboTenant, or 80 units on Buildium with a team of three, EliseAI wasn’t designed for your operation. The onboarding alone takes about a month. The pricing requires a custom sales conversation. The platform assumes you have a PMS it can integrate with, SOPs it can ingest, and staff workflows it can optimize.
Doorkeep was built for the property manager who needs one specific problem solved: the phone won’t stop ringing, and every call could be an emergency. We handle that call, determine if it’s urgent, document everything, and only wake you when it actually matters. You’re live in 15 minutes, the price is on the website, and if something breaks, you email the founder.
You don’t need an enterprise platform to answer your phone.
EliseAI’s strength is breadth. It covers every communication channel and every stage of the resident lifecycle. That breadth is what enterprise operators need when they’re centralizing operations across a 5,000-unit portfolio.
But for a growing operator managing 10 to 150 units, breadth creates complexity. More channels means more configuration. More modules means more onboarding. More features means more things to learn, manage, and pay for.
Doorkeep is purpose-built for phone calls — the channel where emergencies happen, where leasing inquiries come in after hours, and where the highest-stakes tenant communication occurs. We do one thing, and we do it well enough that you can sleep through the night.
Predictable pricing. No sales call required.
Doorkeep starts at $149/month. It’s on the website. Your busiest month costs the same as your quietest. No per-unit charges, no overage fees, no custom quoting.
EliseAI doesn’t publish pricing. Industry sources indicate it’s typically priced per unit per month, custom-quoted based on portfolio size and the modules you need. For large portfolios, this model makes sense — volume discounts reward scale. But for a 40-unit operator, per-unit enterprise pricing often doesn’t pencil out when the minimum engagement and onboarding costs are factored in.
We believe the property manager deciding between “handle it myself” and “pay for coverage” deserves to know the price before they talk to sales.
15 minutes to live. Not 30 days.
EliseAI’s onboarding is thorough. Their team integrates with your property management software, uploads community knowledge bases, configures AI workflows, and trains the system on your specific properties. For an enterprise deployment across thousands of units, this level of setup is appropriate.
For the property manager who just missed three leasing calls during a showing? A month is a long time to wait.
Doorkeep’s self-serve setup takes 15 minutes. Add your properties, set your emergency contacts, configure your rules, forward your calls. You’re live before your next appointment. If you get stuck, you’re talking to the person who built the product — not filing a support ticket.
Hear it before you commit.
Talk to Doorkeep right now. Pretend you’re a tenant with a maintenance issue. Try reporting a broken heater, a water leak, or ask about a 2bdr.
Browser-based call. No app needed.
Switch to Doorkeep in 15 minutes.
Add your properties
Tell Doorkeep about your buildings: addresses, policies, emergency contacts. The more it knows, the better it serves your tenants.
Set your rules
Configure business hours, after-hours behavior, and emergency escalation. Your operation, your way.
Forward your calls
Point your existing number to Doorkeep. Calls start getting answered immediately. No app for tenants. No complex integrations.
Professional coverage. Ready when you are.
Doorkeep gives growing property managers 24/7 call coverage that knows emergencies from routine. No enterprise sales process. No month-long onboarding. No features you’ll never use.
No contracts · 30-day money-back guarantee · 15-minute setup