Trained on your properties. Calls handled before you even know they came in. Doorkeep answers tenant calls 24/7, by property name, with full context. Most calls are resolved automatically. If they need you, you’re connected.
Whether it's 2 AM or 2 PM, the process is the same.
Maria Reyes
Riverside Apts
Call received
2:14 AM
Tenant calls
Your tenant dials your property number. Doorkeep answers immediately, by property name.
Summary
Tenant reports a leak under the kitchen sink. No flooding, contained with a towel. Requesting next-day maintenance.
Doorkeep understands
Identifies the caller, recognizes the property, and determines what the call is about — emergency, maintenance, leasing, or routine question.
Handled or connected
Routine calls are resolved on the spot. When a call needs you, Doorkeep calls your designated contact with a full briefing before connecting.
Actions Taken
Everything documented
Every call is recorded, transcribed, and summarized. You wake up to a complete picture — not a voicemail backlog.
From midnight emergencies to Monday morning maintenance, every scenario has a playbook.
When a tenant calls at 11 PM about a beeping smoke detector, most answering services forward it straight to you. Doorkeep recognizes it's a battery, not a fire: walks the tenant through muffling it for the night, and queues maintenance for the morning. You wake up to a summary, not a missed call.
Kevin Nguyen
Oakwood Terrace
Summary
Smoke detector chirping reported at 10:47 PM in Unit 205. Battery replacement needed. Tenant advised, no emergency.
Actions Taken
When a call needs you, Doorkeep puts the caller on hold and calls you first. You hear who it is, which property, and what it’s about, then decide whether to connect.
Caller holds
Your tenant is placed on hold and told someone is being contacted. They hear music, not silence. They know they’re not being ignored.
Your Briefing
Lisa Park from Cedar Ridge in Unit 12. Tenant’s furnace is out and house at 58 degrees.
You get the briefing
Your designated contact is called and before connecting, hears the full picture: who’s calling, which property, and what’s wrong.
You decide
Connect to the caller in seconds, or let Doorkeep take a detailed message. Either way, you chose with full context, not a guess.
SMS to you
Missed transfer at Cedar Ridge. Furnace out, 58° inside. Message taken, tenant expects follow-up by morning.
Nothing falls through
Missed the call? Doorkeep detects voicemail, returns to the tenant, takes a message, and texts you the full summary.
Define business hours, assign emergency contacts, decide what warrants a 2am call. You set the rules. Doorkeep follows them.
Configure your AI receptionist's behavior and routing
Configure your schedule and call routing
Talk to Doorkeep right now. Pretend you’re a tenant with a maintenance issue. Try reporting a broken heater, a water leak, or ask about a 2bdr. This is a demo environment, so nothing is connected to real properties or tenants.
This is a demo call. We won't follow up unless you ask us to.
Demo calls are recorded so you can hear how Doorkeep works. Recordings are not shared or used for marketing.
24/7 call coverage. No per-minute surprises.
Billed annually at $1,500
For property managers who need a break.
Billed annually at $2,990
For property managers who run a team.
Set up your first property and start taking calls. No contracts. Cancel anytime.
Get StartedNot satisfied in your first 30 days? Full subscription refund. No questions asked.
Fair Housing guardrails · All-party recording consent · Emergency detection and escalation
