Communication software
for managing properties
Doorkeep gives you the power to provide standout customer service with modern communication software designed for property managers.
Get started with Doorkeep today. Start with your email:
An inbox for property managers
Transform your customer service and route property related phone calls, text messages and notifications to the right person with your Doorkeep phone number.
Everyone can call and text from the same number. Keep your personal or work phone numbers to yourself and property communications in Doorkeep.
Organize your property communications
Instantly send text messages, property announcements, listen to voicemails, and review phone calls. Keep organized with all communications stored for historical record.
Get full visibility into who answered a tenant phone call, missed a call or who sent what text message with the shared inbox.
Bring your data with you
Now its easier than ever to get started with Doorkeep. You can import data from Buildium, Google, Talkroute or Contacts on your Mac.
Learn more about Doorkeep Import
Connect with
tenants, vendors
and owners
Know all of your property contacts with the shared address book.
Never fail to followup again. With built-in reminders and notifications we'll ensure you or a teammate never forgets to followup on a phone call or text message again.
Automate your team’s day-to-day communication tasks by putting auto-replies, scheduled messages, and text message snippets to work.
Use data to make informed decisions
Which properties send the most text messages? How many text messages are maintenance related and how many are complaints? How quickly do we respond to our residents?
Get high-level insight into phone call volume, text messaging volume, phone call durations, and even narrowing that down to each property to help you identify problems and adapt to trends.
Customized communication
software for properties
Voicemails and call recording transcripts
Record, manage, listen, and share all tenant, owner, prospects and any other contact's voicemails and recorded phone calls.
Advanced call routing
Any incoming call from a contact not a tenant in Doorkeep will be forwarded to other members of the team.
Property based call routing
Assign a property manager(s) and allow that user be the first to receive phone calls and text message notifications from tenants in that property.
Text messaging for properties
Quickly and easily send individual or mass texts to your residents and vendors with Doorkeep, and be immediately notified of replies. Review individual tenants or collective property wide text messages easily.
Property wide text message
Send one text message to a property and let Doorkeep route it to each tenant.
Auto replies
Let Doorkeep automatically reply to contacts when a phone call is missed, voicemail is left or a text message was not responded to.
Property based reporting
Gain insights about each property's the phone calls and text message trends.
Property managers will be first notified
Assign the those who know the property best to be the first in line for phone calls, voicemails and text messages from tenants.
Property text menu system
Setup a simple text message based menu system for common responses to questions like "What is the garage code?".
Tenant contact sheet
Craft a web page and printable sheet so tenants always know how to contact you and other important notes.
Management hours
Help your tenants have an amazing experience by giving them a communication line without always being live and "on call".
Notifications review
Easily see who's been reminded and what communication related notifications have been sent to members of the team.
Simple pricing for anyone
managing properties.
No matter how many properties and doors you manage, we have pricing plan for you.
Management Team Plan
Perfect for small / medium-sized property management company.
$99
- Everything from the Standard Plan
- Start with 5 users
- Property voicemails box
- Property hours
- Property call schedule
- Free setup
Standard Plan
Good for self managing properties with part-time team members.
$29
- Start with 2 users
- Unlimited contacts and properties
- One local phone number
- Send and receive text messages from anyone in US and Canada
- Voicemail and text transcription
- Call recording
- Call menu
- Email support
Enterprise
For organizations with complex requirements and many users.
Call Us
- Custom contact and pricing
- Everything in Team and Standard plan
- Priority support
Purpose built for property management
Doorkeep is communication software designed from the ground up for property managers and teams. Property managers have been without purpose built communication tools for too long. We're here to modernize your property based communications.
Independent
Property Managers
Communication software to make you feel organized and make you feel like you aren't always on call.
Learn more Doorkeep forProperty Management Teams
Streamline your property management team with a cloud based communication system.
Learn more Doorkeep forCommercial Management
Not just for residential management. You talk with your tenants, owners and vendors just the same.
Learn more“I built Doorkeep because so many people I met who were managing properties wasted money on extra phones or struggled with making generic cloud based phone systems work. These tools weren't built for the property manager. Doorkeep is and it's built for you.”
Provide top tier customer service to your tenants
Claim a phone number and start calling and text messaging in minutes. Get your property communication organized in a way that is designed for you, your tenants, vendors, teammates and more.