Trained on your properties. Calls handled before you even know they came in. Doorkeep answers tenant calls 24/7, by property name, with full context. Most calls are resolved automatically. If they need you, you’re connected.
Whether it's 2 AM or 2 PM, the process is the same.
Ashley Brown
Midtown Apartments · 3A
Tenant calls
Your tenant dials your property number. Doorkeep answers immediately, by property name.
Call handled
Tenant question answered
Call transferred
Connected with maintenance
Message taken
Full tenant message saved
Every call has an outcome
Resolved on the spot, transferred with a full briefing, or captured as a detailed message. No voicemail. No dead ends.
Broken garbage disposal
Ashley Brown · Midtown Apts · 3A
Summary
Tenant reported jammed garbage disposal in unit 3A. Makes humming sound but blade is not moving.
Connected with maintenance contact
Maintenance visit scheduled for today
Everything documented
Every call is recorded, transcribed, and summarized. You wake up to a complete picture, not a voicemail backlog.
From midnight emergencies to Monday morning maintenance, every scenario has a playbook.
Most answering services forward this straight to you at 11 PM. Doorkeep recognizes it's a battery, not a fire, walks the tenant through a workaround, and queues maintenance for morning.
Kevin Nguyen
Oakwood Terrace
Summary
Smoke detector chirping at 10:47 PM in Unit 205. Battery replacement needed. No emergency.
Actions Taken
When a call needs you, Doorkeep puts the caller on hold and calls you first. You hear who it is, which property, and what it’s about, then decide whether to connect.
Every line is configured in one step. Change it anytime.
Use call forwarding on your existing line so tenants never need a new number.
Talk to Doorkeep right now. Pretend you’re a tenant with a maintenance issue. Try reporting a broken heater, a water leak, or ask about a 2bdr. This is a demo environment, so nothing is connected to real properties or tenants.
This is a demo call. We won't follow up unless you ask us to.
Demo calls are recorded so you can hear how Doorkeep works. Recordings are not shared or used for marketing.
24/7 call coverage. No per-minute surprises.
Billed annually at $1,490
For property managers who need a break.
Billed annually at $2,990
For property managers who run a team.
Set up your first property and start taking calls. No contracts. Cancel anytime.
Get StartedNot satisfied in your first 30 days? Full subscription refund.
Fair Housing guardrails · All-party recording consent · Emergency detection and escalation
