Communication software for property management
Doorkeep gives you the power to provide standout customer service with modern communication software designed exclusively for property management.
The property manager's inbox.
Transform your customer service and route property related phone calls, text messages and notifications to the right person with your Doorkeep phone number.
Everyone can call and text from the same number. Keep your personal or work phone numbers to yourself and property communications in Doorkeep.
Organized property communications.
Instantly send text messages, make or receive phone calls, send property announcements, listen to voicemails and more. Keep organized with all communications stored for historical record.
Get full visibility into who answered a tenant phone call, missed a call or who sent what text message with the shared inbox.
Practical automation for property communication.
Say goodbye to group text messaging and copy/pasting. Type a text message to your Property and Doorkeep will route that message to each tenant individually.
With an automated property text message menu for your tenants, you can empower a tenant to get a common responses to common answer. Freeing you up from responding.
Customized an text based auto-reply for each property for tenants when they leave a voicemail or send a text message.
Bring your data with you
Now its easier than ever to get started with Doorkeep. You can import data from Buildium, Google, Talkroute or Contacts on your Mac.
Learn more about Doorkeep Import and IntegrationsConnect with tenants, vendors, team members, owners and sales.
Know all of your property contacts with a shared address book.
Never fail to followup again. With built-in reminders and notifications we'll ensure you or a teammate never forgets to followup on a phone call or text message again.
Automate your team’s day-to-day communication tasks by putting auto-replies, scheduled messages, and text message snippets to work.
Use data to make informed decisions.
Which properties do we field the most phone calls from? How many text messages are maintenance related and how many are complaints? How quickly do we respond to our residents?
Get high-level insight into phone call volume, text messaging volume, phone call durations, and even narrowing that down to each property to help you identify problems and adapt to trends.
Purpose built communication
software for property management
Make and receive phone calls
Call anyone on your contact list from your Doorkeep phone number. Receive incoming phone calls from the app or your mobile phone.
Voicemails and call recording
Record, manage, listen, and share all tenant, owner, prospects and any other contact's voicemails and recorded phone calls.
Advanced call routing
Any incoming call from your Doorkeep contacts will be forwarded to the cell phone or directly in the app of members of your team.
Schedule text message delivery
Write a text message response to a contact and schedule it to be delivered at a later day and time.
Shared Replies
Create responses for common questions so anyone on the team can use them to respond to text messages.
Auto replies
Let Doorkeep automatically reply to contacts when a phone call is missed or a text message was received.
Property based reporting
Gain insights about each property's the phone calls and text message trends.
Priority calling notifications
Assign a property manager(s) and that user will be the first to receive phone calls and text message notifications from tenants in their assigned property.
Property wide text messages
Send one text message to a property and let Doorkeep route it to each tenant individually.
Call Menu
Design an ideal call menu system for incoming calls for all of your contacts. Optionally allow tenants to skip the menu and send them directly to their property manager.
Forward calls based on contacts
Calls from vendors, owners and anyone else not a tenant can be easily setup to be forwarded to specific users on your team.
Notification and activity review
Easily see who's been reminded and what communication related notifications have been sent to members of the team.
“I created Doorkeep because so many people I met who were managing properties wasted money on extra phones or struggled with making generic cloud based phone systems work. These options weren't created for the property manager. Doorkeep is and it's built for you.”