Communication tools designed for managing properties
Doorkeep integrates a phone number, email, text, and chat all into efficient workflows and reporting - empowering your team to deliver excellent customer service with your tenants, owners, vendors and more.
Simple
Residents and vendors never have to download a separate app to talk to you. They can text, email, and call all while you’re keeping it organized.
Private
Keep your private phone number for your mom. Doorkeep gives you a local phone number and email address to use.
Multi-user
Doorkeep supports your team, no matter the size. From independent investor to growing teams, you can add users when you want.
Designed for properties
Powerful messaging features designed for a property manager's day to day workflow in communicating with tenants, vendors, owners, and more.
For tenants
Actively engage with all your residents how and where they want to engage with you.
Have one on one conversations with your residents using text messages, email or chat. Maintain a record of all communication and notifications with the tenant and never loose that communication activity. No app for your tenant to download.
For sales
React quickly with sales leads
Your sales leads can call or text your Doorkeep phone number from your property listing. Let them engage with you during a showing or followup with them after a showing. Keep notes in all conversations for reference with the rest of your team. Easily convert your sales leads to your tenant in Doorkeep.
For vendors
Keep communication records with your vendors
Enable your vendors to show you when a job is done. Doorkeep enables any of your contacts to send attachments in text messages or emails. We keep these attachments for as long as you have an account.
Features for a property manager
Deliver the best customer service for your properties
Powerful features that empower you and your team to communicate among properties with efficiency. All of this and no additional app for your tenants, vendors or owners.
Eliminate missed messages
Shared inboxes give your team visibility into new, oldest, and un-responded messages and phone calls at a quick glance.
No more duplicated responses
A shared phone number, inbox and assignments give the team the power when someone else responded.
Never lose a message
Your messages and call logs are safe and secured in your Doorkeep account. You'll never worry about deleting a critical message.
Send messages to a property, units, etc
It's not easy remembering everyone's name, building, and unit. With property groups you can send messages to a property, unit or building.
Property hours
Busy during the day? Control how and when you receive messages and phone calls from the tenants at your properties with property hours.
Automatic property replies
Always communicating with tenants what the gate code is or when rent is due for a specific property? Setup automated property responses for registered tenants.
Shared responses
Craft responses for common questions so you and your team can have the same answer ready to respond.
Followup alert notifications
Get a non-emergency maintenance request while you’re also giving a prospective tenant a tour? Doorkeep will remind you to respond and follow-up with a contact.
Schedule message delivery
Hit send, deliver later. Doorkeep can keep messages safe until you’ve scheduled them to be delivered at the perfect time.
