Doorkeep answers tenant calls 24/7, by property name, with full context. Most calls never need you. The ones that do come with a briefing.
Hear a sample call first
Is trash pickup tomorrow or did I miss it?
You're good, it's tomorrow. Bins out by 7am for Wednesday collection.
Every tenant call answered on the first ring, then captured and logged by property. You wake up to what came in overnight, which unit it was, and who still needs a callback, instead of a voicemail backlog.
Wake up to a summary, not a voicemail backlog. See what was handled and what actually needs you.
Four real calls, from a midnight emergency to a Saturday leasing inquiry. Press play.
Battery, not fire. Tenant reassured, replacement queued for morning.
Kevin Nguyen
Oakwood Terrace · Unit 205
Smoke detector chirping at 10:47 PM. Battery replacement needed. No emergency.
What Doorkeep did
These are real calls with the Doorkeep agent, placed by Andy, our founder. Recorded live and unscripted from his phone, so the audio is rougher than a studio demo. Callback numbers and other personal details are left out.
Set the rules per property. Which calls get handled, who to reach when one needs a person, and what you consider an emergency. Routine questions get answered from the knowledge you set up. A true emergency always rings your team, and that can’t be turned off.
When calls come in, and how each window is handled.
When you’re no longer the filter for every call, the noise drops away. Routine questions, handled. Leasing leads, captured. Complaints, documented. The call that needs you still rings through, and you know who, what, and why before you answer. That’s Doorkeep.
24/7 call coverage. No per-minute surprises.
Billed annually at $1,788
For property managers who need a break.
200 call minutes/month, rollover
$1.50/min after included minutes
Billed annually at $4,188
For teams fielding calls across multiple properties.
500 call minutes/month, rollover
$1.50/min after included minutes
Everything in Starter, plus:
Managing hundreds of units, a bigger team, or something the plans here don't cover? Tell us what you're dealing with. We'll find the right fit, or tell you straight if we're not it yet.
Book a callTry it yourself
A real demo line, not a lead form. No callbacks, no follow-up. Calls are recorded so you can hear how it works, and we never share them.
Set up your first property and start taking calls. No contracts. Cancel anytime.
Available for U.S. phone numbers.
Fair Housing guardrails · All-party recording consent · Emergency detection and escalation
