Every call answered.
Every property covered.
Every call handled. You decide when to get involved. Doorkeep answers tenant calls 24/7, resolves the routine, and only reaches you when it matters.
Every call handled. You decide when to get involved. Doorkeep answers tenant calls 24/7, resolves the routine, and only reaches you when it matters.
Whether it's 2 AM or 2 PM, the process is the same.
Maria Torres
Riverside Apts
Call received
2:14 AM
Tenant calls
Your tenant dials your property number. Doorkeep answers immediately, by property name.
Summary
Tenant reports a leak under the kitchen sink. No flooding, contained with a towel. Requesting next-day maintenance.
Doorkeep understands
Identifies the caller, recognizes the property, and determines what the call is about — emergency, maintenance, leasing, or routine question.
Handled or connected
Routine calls are resolved on the spot. When a call needs you, Doorkeep calls your designated contact with a full briefing before connecting.
Actions Taken
Everything documented
Every call is recorded, transcribed, and summarized. You wake up to a complete picture — not a voicemail backlog.
From midnight emergencies to Monday morning maintenance, every scenario has a playbook.
When a tenant calls at 2 AM reporting a gas smell, every second counts. Doorkeep recognizes the emergency immediately, asks whether they've contacted 911 and connects them to your on-call manager immediately. You get a full briefing before you even pick up the phone. No voicemail. No delay. No missed emergencies.
Maria Torres
Riverside Apartments
Summary
Gas smell reported at 2:14 AM in second-floor hallway. Caller asked about 911. On-call manager connected.
Actions Taken
Three real property management calls showing emergency detection, maintenance handling, and leasing support.
Tenant locked out after hours. Doorkeep follows your lockout procedure, sends the locksmith contact via SMS, reassures the tenant, and logs the call. You see the summary in the morning.
Define business hours, assign emergency contacts, decide what warrants a 2am call. You set the rules. Doorkeep follows them.
Configure your AI receptionist's behavior and routing
Configure your schedule and call routing
Talk to Doorkeep right now. Pretend you’re a tenant with a maintenance issue. Try reporting a broken heater, a water leak, or ask about a 2bdr. This is a demo environment, so nothing is connected to real properties or tenants.
This is a demo call. We won't follow up unless you ask us to.
Demo calls are recorded so you can hear how Doorkeep works. Recordings are not shared or used for marketing.
24/7 call coverage. No per-minute surprises.
Billed annually at $1,490
For property managers who need their nights back.
Billed annually at $2,990
For property managers who run a team.
Set up your first property and start taking calls. No contracts. Cancel anytime.
Get StartedNot satisfied in your first 30 days? Full refund.
Fair Housing guardrails · AI disclosure on every call · Call recording consent · Emergency detection and escalation
