Communication tools designed for managing properties
Doorkeep integrates a phone number, email, text, and chat into efficient workflows - empowering you to deliver excellent customer service with your tenants, owners, team, and vendors.
Our powerful inbox gives property managers back more time in their day.
Organized inbox for properties
Property call logs, voicemails and text messages
- A central location for all communication and contacts related to your properties, saved in the cloud for safe keeping.
Private internal comments
- Comment directly with team members to keep everyone in the loop or record reminders for yourself.
Customized voicemail system
- Create a voicemail for every property to ensure a personalized experience for every tenant.
Stay connected with your tenants
Team-based phone system
- Stop confusing your tenants by using multiple phone numbers. Our collaboration tools use one phone number for all points of contact.
Daily and weekly email activity summary
- Get caught up on to-do's and all-done's with emailed digests sent to the entire teams recapping activity across property.
Tenant follow-up reminders
- Never forget to respond to a tenant. Set reminders about tasks at hand and mark completed when done.
Practical communication automations
Set property hours Coming Soon
- Control when you receive phone calls and text messages for your properties with our handy “Do Not Disturb” feature. Don’t worry about leaving the caller in the dark though - set automatic replies so they know who to get ahold of while you’re out.
Automatic text responses Coming Soon
- Help tenants get answers faster by leveraging our menu-based auto replies to common questions about your properties.
Welcome message for new tenants
- Easily send personalized welcome messages to each new tenant, helping them feel at home in your property.
Efficient communication super powers
Assign each property a manager
- Establish a point person for each property so no message goes unanswered.
Shared replies for text messages
- Allow you and your team to have a common voice on text message replies.
Property announcement text messages
- Ensure each tenant is in the loop for each property’s updates through our seamless routing system.
Scale like no one is watching
Built to be used with other people
- Managing a property is hard enough on your own. Doorkeep was built from the ground up to encourage collaboration and open communication across your team.
Unlimited properties and contacts
- We do not charge you per property, property type, or unit count. So add more when you need them.
Storage for all of your communications
- We store all of your text messages, activity, voicemails and call logs all in one spot.
An advanced inbox for property managers
Our communication foundation
Picture and Video messaging
Text messaging in Doorkeep allows you to receive pictures or video text messages from your contacts. So when a tenant sends you a text message with a picture of a leaky faucet, you'll get it!
No App for your tenants to download
Don’t worry about forcing your tenants to download an app, or providing complicated instructions or passwords. Tenants use phone calls and text messages that feel natural while you still get our powerful features.
Take all your conversations with you and respond to them when you need to. Doorkeep is designed to work well on your mobile web browser.