Shared Inbox

Collaborate with others on property based communications

Collaborate on Communications

Add more users anytime

Designed from the ground up for multiple users to work together on one communication for one phone number. Whether is fielding incoming phone calls, answering voicemails or responding to text messages, everyone has a seat the table.

Notification History

Built trust through notification transparency

Doorkeep sends notifications to everyone on your team. We make it easy to see the notifications sent to you and anyone else on the team. This gives you a log of every email, sms notifications, and push notification sent across your team.

Notifications view shows you all the notifications sent across your account

Reports for informed decisions

Gain insights about communications across all properties

Get high-level insight into phone call volume, text messaging volume, phone call durations, and even narrowing that down to each property to help you identify problems and adapt to trends.

* Response time report available with the team plan

Customized communication software for properties

Voicemails and call recording transcripts

Record, manage, listen, and share all tenant, owner, prospects and any other contact's voicemails and recorded phone calls.

Advanced call routing

Any incoming call from a contact not a tenant in Doorkeep will be forwarded to other members of the team.

Property based call routing

Assign a property manager(s) and allow that user be the first to receive phone calls and text message notifications from tenants in that property.

Text messaging for properties

Quickly and easily send individual or mass texts to your residents and vendors with Doorkeep, and be immediately notified of replies. Review individual tenants or collective property wide text messages easily.

Property wide text message

Send one text message to a property and let Doorkeep route it to each tenant.

Auto replies

Let Doorkeep automatically reply to contacts when a phone call is missed, voicemail is left or a text message was not responded to.

Property based reporting

Gain insights about each property's the phone calls and text message trends.

Property managers will be first notified

Assign the those who know the property best to be the first in line for phone calls, voicemails and text messages from tenants.

Property text menu system

Setup a simple text message based menu system for common responses to questions like "What is the garage code?".

Coming Soon

Tenant contact sheet

Craft a web page and printable sheet so tenants always know how to contact you and other important notes.

Coming Soon

Management hours

Help your tenants have an amazing experience by giving them a communication line without always being live and "on call".

Notifications review

Easily see who's been reminded and what communication related notifications have been sent to members of the team.

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Get a shared inbox designed for property management

Claim a phone number and start calling and text messaging in minutes. Get your property communication organized in a way that is designed for you, your tenants, vendors, teammates and more.

See our pricing →