Shared Inbox
Collaborate with others on property based communications
Collaborate on Communications
Add more users anytime
Designed from the ground up for multiple users to work together on one communication for one phone number. Whether is fielding incoming phone calls, answering voicemails or responding to text messages, everyone has a seat the table.
Notification History
Built trust through notification transparency
Doorkeep sends notifications to everyone on your team. We make it easy to see the notifications sent to you and anyone else on the team. This gives you a log of every email, sms notifications, and push notification sent across your team.
Reports for informed decisions
Gain insights about communications across all properties
Get high-level insight into phone call volume, text messaging volume, phone call durations, and even narrowing that down to each property to help you identify problems and adapt to trends.
* Response time report available with the team plan
Customized communication
software for properties
Make and receive phone calls
Call anyone on your contact list from your Doorkeep phone number. Receive incoming phone calls from the app or your mobile phone.
Voicemails and call recording transcripts
Record, manage, listen, and share all tenant, owner, prospects and any other contact's voicemails and recorded phone calls.
Advanced call routing
Any incoming call from your Doorkeep contacts will be forwarded to the cell phone or directly in the app of members of your team.
Schedule text message delivery
Write a text message response to a contact and schedule it to be delivered at a later day and time.
Shared Replies
Create responses for common questions so anyone on the team can use them to respond to text messages.
Auto replies
Let Doorkeep automatically reply to contacts when a phone call is missed or a text message was received.
Property based reporting
Gain insights about each property's the phone calls and text message trends.
Property based communication routing
Assign a property manager(s) and that person will be the first to receive phone calls and text message notifications from tenants in that property.
Property wide text messages
Send one text message to a property and let Doorkeep route it to each tenant individually.
Call Menu
Design an ideal call menu system for incoming calls for all of your contacts. Optionally allow tenants to skip the menu and send them directly to their property manager.
Forward calls based on contacts
Calls from vendors, owners and anyone else not a tenant can be easily setup to be forwarded to specific users on your team.
Notification and activity review
Easily see who's been reminded and what communication related notifications have been sent to members of the team.
Get a shared inbox designed for property management
Claim a phone number and start calling and text messaging in minutes. Get your property communication organized in a way that is designed for you, your tenants, vendors, teammates and more.