Shared Inbox

Collaborate with others on property based communications

Collaborate on Communications

Add more users anytime

Designed from the ground up for multiple users to work together on one communication for one phone number. Whether is fielding incoming phone calls, answering voicemails or responding to text messages, everyone has a seat the table.

Notification History

Built trust through notification transparency

Doorkeep sends notifications to everyone on your team. We make it easy to see the notifications sent to you and anyone else on the team. This gives you a log of every email, sms notifications, and push notification sent across your team.

Notifications view shows you all the notifications sent across your account

Reports for informed decisions

Gain insights about communications across all properties

Get high-level insight into phone call volume, text messaging volume, phone call durations, and even narrowing that down to each property to help you identify problems and adapt to trends.

* Response time report available with the team plan

Customized communication software for properties

Make and receive phone calls

Call anyone on your contact list from your Doorkeep phone number. Receive incoming phone calls from the app or your mobile phone.

Voicemails and call recording transcripts

Record, manage, listen, and share all tenant, owner, prospects and any other contact's voicemails and recorded phone calls.

Advanced call routing

Any incoming call from your Doorkeep contacts will be forwarded to the cell phone or directly in the app of members of your team.

Coming Soon

Schedule text message delivery

Write a text message response to a contact and schedule it to be delivered at a later day and time.

Shared Replies

Create responses for common questions so anyone on the team can use them to respond to text messages.

Auto replies

Let Doorkeep automatically reply to contacts when a phone call is missed or a text message was received.

Property based reporting

Gain insights about each property's the phone calls and text message trends.

Property based communication routing

Assign a property manager(s) and that person will be the first to receive phone calls and text message notifications from tenants in that property.

Property wide text messages

Send one text message to a property and let Doorkeep route it to each tenant individually.

Call Menu

Design an ideal call menu system for incoming calls for all of your contacts. Optionally allow tenants to skip the menu and send them directly to their property manager.

Forward calls based on contacts

Calls from vendors, owners and anyone else not a tenant can be easily setup to be forwarded to specific users on your team.

Notification and activity review

Easily see who's been reminded and what communication related notifications have been sent to members of the team.

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Get a shared inbox designed for property management

Claim a phone number and start calling and text messaging in minutes. Get your property communication organized in a way that is designed for you, your tenants, vendors, teammates and more.

See our pricing →