Text Messaging
Text Messaging with tenants and more
Everyone can send text messages
Text messaging from one phone number
Most property management software say they have messaging, but it is often limited features, available or just plain hard to use. Not Doorkeep!
Send a message to everyone
Property announcement text messages to all tenants
Property update announcements, to notices of maintenance, property managers frequently need to reach all tenant contacts at a specific property. In these instances, Doorkeep makes it easy to mass message a properties’ contacts with a single click. Each contact gets an individual message so they can communicate directly with the property manager in an individual, rather than group message.
Auto replies
Can't answer the phone right away? We got you!
Automatically respond to text messages, missed phone calls, or voicemails with a pre-defined text message response. When enabled, your text message be automatically sent to any contact whether they sent a text message, tried to call or left a voicemail.
Customized communication
software for properties
Make and receive phone calls
Call anyone on your contact list from your Doorkeep phone number. Receive incoming phone calls from the app or your mobile phone.
Voicemails and call recording transcripts
Record, manage, listen, and share all tenant, owner, prospects and any other contact's voicemails and recorded phone calls.
Advanced call routing
Any incoming call from your Doorkeep contacts will be forwarded to the cell phone or directly in the app of members of your team.
Schedule text message delivery
Write a text message response to a contact and schedule it to be delivered at a later day and time.
Shared Replies
Create responses for common questions so anyone on the team can use them to respond to text messages.
Auto replies
Let Doorkeep automatically reply to contacts when a phone call is missed or a text message was received.
Property based reporting
Gain insights about each property's the phone calls and text message trends.
Property based communication routing
Assign a property manager(s) and that person will be the first to receive phone calls and text message notifications from tenants in that property.
Property wide text messages
Send one text message to a property and let Doorkeep route it to each tenant individually.
Call Menu
Design an ideal call menu system for incoming calls for all of your contacts. Optionally allow tenants to skip the menu and send them directly to their property manager.
Forward calls based on contacts
Calls from vendors, owners and anyone else not a tenant can be easily setup to be forwarded to specific users on your team.
Notification and activity review
Easily see who's been reminded and what communication related notifications have been sent to members of the team.
Send text messages to your tenants today
Claim a phone number and start calling and text messaging in minutes. Get your property communication organized in a way that is designed for you, your tenants, vendors, teammates and more.