Text Messaging

Text Messaging with tenants and more

Everyone can send text messages

Text messaging from one phone number

Most property management software say they have messaging, but it is often limited features, available or just plain hard to use. Not Doorkeep!

Send and receive text messages as a team
SMS, MMS, videos, file support and more
Safely stored with unlimited storage

Send a message to everyone

Property announcement text messages to all tenants

Property update announcements, to notices of maintenance, property managers frequently need to reach all tenant contacts at a specific property. In these instances, Doorkeep makes it easy to mass message a properties’ contacts with a single click. Each contact gets an individual message so they can communicate directly with the property manager in an individual, rather than group message.

Send a text message to a property and let Doorkeep route the text message to each tenant.

Auto replies

Can't answer the phone right away? We got you!

Automatically respond to text messages, missed phone calls, or voicemails with a pre-defined text message response. When enabled, your text message be automatically sent to any contact whether they sent a text message, tried to call or left a voicemail.

Customized communication software for properties

Make and receive phone calls

Call anyone on your contact list from your Doorkeep phone number. Receive incoming phone calls from the app or your mobile phone.

Voicemails and call recording transcripts

Record, manage, listen, and share all tenant, owner, prospects and any other contact's voicemails and recorded phone calls.

Advanced call routing

Any incoming call from your Doorkeep contacts will be forwarded to the cell phone or directly in the app of members of your team.

Coming Soon

Schedule text message delivery

Write a text message response to a contact and schedule it to be delivered at a later day and time.

Shared Replies

Create responses for common questions so anyone on the team can use them to respond to text messages.

Auto replies

Let Doorkeep automatically reply to contacts when a phone call is missed or a text message was received.

Property based reporting

Gain insights about each property's the phone calls and text message trends.

Property based communication routing

Assign a property manager(s) and that person will be the first to receive phone calls and text message notifications from tenants in that property.

Property wide text messages

Send one text message to a property and let Doorkeep route it to each tenant individually.

Call Menu

Design an ideal call menu system for incoming calls for all of your contacts. Optionally allow tenants to skip the menu and send them directly to their property manager.

Forward calls based on contacts

Calls from vendors, owners and anyone else not a tenant can be easily setup to be forwarded to specific users on your team.

Notification and activity review

Easily see who's been reminded and what communication related notifications have been sent to members of the team.

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Send text messages to your tenants today

Claim a phone number and start calling and text messaging in minutes. Get your property communication organized in a way that is designed for you, your tenants, vendors, teammates and more.

See our pricing →