Resonable Use Policy

Revision date: 04-01-2024

This Reasonable Use Policy (“Policy”) outlines the acceptable use of Doorkeep, LLC’s (“Doorkeep”, “we”, “us”, or “our”) call management solutions and other services (“Services”). By using our Services, you agree to comply with this Policy, which is incorporated into and made a part of Doorkeep’s Terms of Service.

General Use Doorkeep’s Services are intended for lawful, reasonable, and appropriate use. You agree to use our Services in compliance with all applicable laws, regulations, and this Policy.

Prohibited Uses You agree not to use our Services for any unlawful, abusive, or fraudulent purpose, including but not limited to: a. Sending unsolicited or unauthorized messages, promotions, advertisements, or solicitations (i.e., “ spam”); b. Harvesting or collecting personal information without consent; c. Transmitting or uploading any material that infringes upon or violates the intellectual property rights or privacy rights of any third party; d. Transmitting or uploading any material that is defamatory, obscene, threatening, abusive, hateful, or otherwise objectionable; e. Attempting to gain unauthorized access to Doorkeep’s systems or networks; f. Interfering with or disrupting the integrity or performance of Doorkeep’s Services or the data contained therein; or g. Engaging in any activity that may damage, disable, overburden, or impair Doorkeep’s services.

Content Restrictions You agree not to use our Services to transmit, distribute, or store content that: a. Is fraudulent, false, misleading, or deceptive; b. Is defamatory, obscene, pornographic, vulgar, or offensive; c. Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group; d. Is violent or threatening or promotes violence or actions that are threatening to any person or entity; e. Promotes illegal or harmful activities or substances, including but not limited to weapons, explosives, tobacco, alcohol, drugs, or other controlled substances; f. Infringes upon or violates any copyright, trademark, trade secret, patent, or other intellectual property or proprietary rights of any party; g. Contains spam, phishing, or content related to Sex, Hate, Alcohol, Firearms, or Tobacco (SHAFT); h. Promotes or relates to marijuana, even within jurisdictions where it has been legalized for recreational or medical use; i. Is illegal in the jurisdiction where the message recipient lives; j. Constitutes hate speech, harassment, or communications originating from a hate group; k. Contains malicious content, such as malware or viruses; l. Is designed to evade filters or detection systems; or m. Involves message program evasion, such as recycling numbers to avoid detection.

Text Messaging Requirements When sending text messages using our Services, you agree to: a. Identify your business to ensure recipients know who is texting them; b. State the message frequency to inform recipients about the number of texts they may receive in a given time period; c. Provide information on any fees the recipient may be required to pay for the text messages in accordance with their mobile phone plan; d. Confirm any offers made as part of the text message sign-up process; e. Inform recipients on how they can opt out of receiving text messages; and f. Refrain from messaging people on a Do Not Call registry.

Usage Limitations Doorkeep reserves the right to impose usage limits on your use of the Services, including but not limited to the total number of text messages sent, the number of minutes used, and/or the number of devices used. We may terminate or restrict your use of the Services if we reasonably believe that your usage is not consistent with normal, fair, and reasonable use of the Services.

Enforcement Doorkeep reserves the right to investigate and take appropriate legal action against anyone who violates this Policy, including but not limited to removing the offending content, suspending or terminating the account, and/or reporting the violation to law enforcement authorities.

Modifications Doorkeep may modify this Policy at any time without prior notice. Any changes will be posted on our website and will become effective immediately upon posting.

By using Doorkeep’s Services, you acknowledge that you have read, understood, and agree to be bound by this Reasonable Use Policy. If you do not agree to this Policy, you must not use our Services.