Call your tenants directly in Doorkeep

Tuesday, 06/13/2023 Andy Peters
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Without further ado, Doorkeep customers can now make a phone call using your shared Doorkeep phone number right inside your browser.

For a while now Doorkeep has offered advanced call forwarding for incoming phone calls. This has been a powerful efficiency for customers who want to be sure the right person answers a tenant’s call in a timely manner. However, up until now if you wanted to call that tenant back using your Doorkeep phone number you could not do that. Until now…

That’s why I’m so excited to announce the latest calling feature: Click to Call (or answer).

Why Click to Call Matters

Effective communication is at the heart of property management. Whether you need to contact a tenant, maintenance provider, or another property professional, speed and convenience are crucial. With Click to Call, you can:

  • Save Time: No more switching between apps or searching for contact information. Click to Call streamlines the process, allowing you to connect with your contacts instantly.
  • Help your Tenantst: Simplify your tenant’s life with only one phone number to keep track of for all requests.
  • Enhance Productivity: Focus on what matters most – managing your properties. Click to Call reduces the time spent dialing numbers, making your daily tasks more efficient.
  • Never loose a call record: When you make calls in Doorkeep you will always have a record of that phone call and never risk loosing it on your personal (or a business partner’s) mobile phone.
  • Improved Tenant Relations: Deliver prompt responses to tenant inquiries or concerns, enhancing tenant satisfaction and retention.

Doorkeep incoming phone call screenshot

How Click to Call Works

Using Click to Call is as simple as it sounds:

If you are a Doorkeep Complete customer, you already have it. Nothing left to do.

  • Log in to your Doorkeep web app.
  • Navigate to your contacts list or that contact’s conversation.
  • Click on the contact you want to call.
  • Incoming phone call? Just click answer or ignore.
  • The call will be initiated directly from your web app.

Details matter

Its hard to remember everyone’s name at your properties, no matter how hard you try. But you remember the property, the unit number, etc. This is why any in app phone call will always show you the property and if the unit is available first. We display the name of the contact if its available secondary.

Doorkeep incoming phone call screenshot

Security and Privacy

We understand the importance of protecting your data and privacy. Rest assured that Click to Call is designed with robust security measures in place to safeguard your information.

Nothing for you to do.

It’s available to all Doorkeep users starting today and experience the convenience of Click to Call. If you’re not already using Doorkeep, sign up now to take advantage of this feature and simplify your property management tasks.

Learn more about phone calls with Doorkeep

New Features
Phone Calls

Starting at $45/month

Pay annually and save. Cancel anytime.