Doorkeep answers your phone, identifies the caller, understands what they need, and takes the right action: maintenance captured, leasing qualified, emergencies escalated, routine answered. You stay in control without staying on the phone.
No “press 1 for maintenance.” The tenant calls, says what they need, Doorkeep figures it out.
Prospect asking about a 2-bedroom. Doorkeep answers questions, captures details, sends showing link via SMS.
Tenant reporting a dishwasher issue. Details captured with unit, severity, and access notes. Documented for morning.
Tenant locked out. Identity verified, locksmith info sent via SMS. Resolved without waking anyone.
Water pouring through ceiling. Doorkeep detects emergency, calls your emergency contact with full context.
Your phone rings and you don't know if it is a lockout, a leasing lead, or “when is rent due.” With Doorkeep, you don't have to guess, because you don't have to answer.
During the day, calls transfer to you with context. After hours, Doorkeep handles it.
Live transfers with briefing
Doorkeep answers, understands the call, and briefs you before connecting. Routine questions (office hours, rent due date, payment portal) answered autonomously without involving anyone.
Leasing goes to your leasing coordinator. Maintenance goes to on-call. General inquiries answered without involving anyone.
Full autonomous handling
Maintenance documented, leasing captured with showing link, lockouts resolved, emergencies escalated. Configured once, adjusts automatically based on your schedule.
Same professional experience at 2pm and 2am.
Without Doorkeep
“Hello?”
Your personal cell. Background noise. Caller doesn't know if they reached the right place.
With Doorkeep
“Thank you for calling Pinnacle Property Management.”
A 20-unit operation sounds professional. Tenants hear your property name. Consistent experience at 2pm or 2am.
Forward your existing number or use a Doorkeep number. Either way, every call is answered professionally.
Every call. Full picture. One dashboard.
Complete call log
Every call recorded, transcribed, and summarized. Searchable by property, type, or urgency.
Morning summary
Overnight activity at a glance. Resolved items, documented requests, escalations.
Structured data
Maintenance requests, leasing leads, and call outcomes in structured format. Not voicemail transcripts.
Full recordings
Listen to any call. Read the transcript. Review the AI summary. All in one place.
Call the demo line and test different scenarios. Report a maintenance issue. Ask about a rental. Say you are locked out. See how Doorkeep handles each one from a single number.
This is a demo call. We won't follow up unless you ask us to.
Demo calls are recorded so you can hear how Doorkeep works. Recordings are not shared or used for marketing.
Forward your number. Set your rules. Professional coverage in 15 minutes.
No contracts \u00b7 Cancel anytime \u00b7 15-minute setup
Fair Housing guardrails · All-party recording consent · Emergency detection and escalation