Doorkeep answers your after-hours calls, handles lockouts and routine requests, detects real emergencies and escalates immediately, and gives you a complete summary by morning. Your tenants get immediate help. You get your life back.
Most after-hours calls are lockout-related. Most answering services take a message and forward it. Doorkeep provides the tenant with your locksmith information, verifies their identity, and follows your configured procedure.
Doorkeep answers immediately, identifies the caller, and confirms the property and unit.
Doorkeep verifies the tenant against your records before sharing any sensitive information.
Your configured locksmith contact is sent directly to the tenant by text message.
Doorkeep confirms the tenant received the information and asks if they need anything else.
A resolved lockout summary appears in your dashboard. No action needed.
“Your tenant got help in two minutes. You found out in the morning.”
The 2am "my toilet is running" call doesn't wake you up. The 2am "water is pouring through my ceiling" call does.
Doorkeep calls your emergency contact with full context. You know exactly what it is about before you pick up.
Details captured, tenant given next steps. You review it with your coffee.
Doorkeep makes a judgment call based on your rules, takes action, and documents everything. You set the thresholds.
Doorkeep briefing
“This is Doorkeep. Maria Torres in Unit 12A at Riverside is reporting water coming through her kitchen ceiling. She has turned off the water supply. Would you like to connect?”
If you don't answer, Doorkeep takes a detailed message from the tenant and sends you an SMS with the full context.
“We'd rather wake you for one false alarm than miss one real emergency.”
Morning summary. Full picture. 60 seconds.
Lockout, Unit 7B
11:42 PM. Tenant verified, locksmith info sent. Tenant confirmed entry at 12:15 AM.
Running toilet, Unit 3A
1:18 AM. Non-urgent. Tenant told maintenance will follow up within 24 hours.
Water leak, Unit 12A
2:49 AM. Emergency contact called. Tenant turned off water supply. Connected at 2:52 AM.
Three calls overnight. All handled.
Pretend you are a tenant locked out of your apartment at midnight. See how Doorkeep handles the call, verifies your identity, and provides your locksmith information.
This is a demo call. We won't follow up unless you ask us to.
Demo calls are recorded so you can hear how Doorkeep works. Recordings are not shared or used for marketing.
Forward your after-hours calls this weekend. See what happens. No contracts, no commitment.
No contracts \u00b7 Cancel anytime \u00b7 15-minute setup
Fair Housing guardrails · All-party recording consent · Emergency detection and escalation