Sleep through the night.
Wake up informed.
Set up a dedicated after-hours line in one step. Doorkeep fields lockouts, detects potential emergencies, and documents routine requests while you're off, with a complete summary by morning.
Expand to leasing, maintenance, or full main line coverage anytime. No reconfiguration.
No heat doesn't wait for morning.
The after-hours calls that can't wait are usually maintenance. No heat in a cold snap, a unit losing power, a pipe letting go. Doorkeep identifies the tenant, gauges urgency against your rules, and briefs whoever you put on call. If it can wait, it's documented for morning.
Marcus Bell
Riverside Apts · 4B
Call answered
Doorkeep picks up, identifies the caller, and confirms the property and unit.
Urgent
No heat · Riverside 4B
Urgency assessed
Doorkeep weighs the problem against your rules. No heat in freezing weather is urgent, not a wait-for-morning call.
Doorkeep Briefing
“No heat reported at Riverside 4B. Tenant confirmed. Connecting you now.”
On-call briefed
Your on-call contact gets the tenant, property, unit, and problem before they pick up, so they answer already knowing what they're walking into.
Doorkeep
“I'm going to put you on hold and connect you with the on-call team.”
Connected or documented
Doorkeep connects the tenant to your on-call team, or if it can wait, logs the call with a full summary for the morning.
“Your tenant got help in two minutes. You found out in the morning.”
The 2am distinction that matters.
The 2am "my toilet is running" call doesn't wake you up. The 2am "water is pouring through my ceiling" call does.
Immediate escalation
Doorkeep calls your emergency contact with full context. You know exactly what it is about before you pick up.
- Water leaks, flooding, sewage backup
- Gas smell or carbon monoxide alarm
- Fire or smoke
- No heat in freezing temperatures
- Security threats or break-ins
- Electrical hazards
Documented for morning
Details captured, tenant given next steps. You review it with your coffee.
- Running toilet
- Dripping faucet
- Dishwasher not draining
- Noise complaints
- Parking questions
- Rent questions
Your rules decide
Doorkeep applies the thresholds you set, then rings your Call List or takes a message. Either way, everything is documented.
- AC not working on a hot day
- Minor water drip, contained
- Pest sighting, not infestation
- Lock issue, not locked out
You know exactly what it is about
before you pick up.
Calls you with full context
Doorkeep briefs your on-call contact before connecting the tenant. You know the who, what, and where before you say hello.
“This is Doorkeep. Maria Torres in Unit 12A at Riverside is reporting water coming through her kitchen ceiling. She has turned off the water supply. Would you like to connect?”
Texts you if you don't answer
Missed the call? Doorkeep sends an SMS with the full emergency details so nothing slips through.
Today 2:51 AM
Emergency: Maria Torres, Unit 12A, Riverside. Water through kitchen ceiling. Tenant shut off supply. Call back ASAP.
“We'd rather wake you for one false alarm than miss one real emergency.”
Wake up to this.
Full picture. Ready for you when you are.
James Wright
11:42 PM
Sarah Kim
1:18 AM
Maria Torres
2:49 AM
Overnight call log
Every after-hours call logged with caller, time, and outcome. Nothing to piece together.
Summary
AI-written summaries
Every call summarized with what happened, what was done, and what needs follow-up.
Actions Taken
- Tenant identified
- On-call tech briefed
- Marked for follow-up
Clear actions taken
See exactly what Doorkeep did on each call. No guessing what happened overnight.
Transcript
Full recordings
Listen to any overnight call. Read the transcript. Verify anything that needs a second look.
Professional coverage.
A fraction of the cost.
Use Doorkeep for just after-hours calls, or cover every call, day and night. Forward your existing number or use a Doorkeep number. Configure once, and it adjusts based on your schedule.
See how full coverage worksTry it yourself
Call your future AI agent.
(720) 802-3576A real demo line, not a lead form. No callbacks, no follow-up. Calls are recorded so you can hear how it works, and we never share them.
Try it tonight.
Forward your after-hours calls this weekend. See what happens. No contracts, no commitment.
Available for U.S. phone numbers.
No contracts · Cancel anytime · 15-minute setup