Your phone stops being your job.
Doorkeep answers every call to your properties, day and night, by property name and with full context. The routine gets handled. The calls that need you come with a briefing before you pick up.
One number. Every kind of call.
A leasing lead at noon, a leak at dinner, a lockout at midnight. Same number, each handled by the rules you set for that type.
11 PM smoke detector chirp
Battery, not fire. Tenant reassured, replacement queued for morning.
Kevin Nguyen
Oakwood Terrace · Unit 205
Smoke detector chirping at 10:47 PM. Battery replacement needed. No emergency.
What Doorkeep did
- Chirp vs. alarm confirmed
- Tenant reassured, no emergency
- Replacement queued for morning
Live calls with the Doorkeep agent, placed by Andy, our founder, from his phone. Unscripted. Callback numbers and other personal details are left out of these recordings.
Your properties. Your rules. Your call.
Set the rules per property. Which calls get handled, who to reach when one needs a person, and what you consider an emergency. Routine questions get answered from the knowledge you set up. A true emergency always rings your team, and that can’t be turned off.
When calls come in, and how each window is handled.
Wake up to a summary, not a voicemail backlog.
Every call answered, captured, and logged by property. You see what came in, which unit, and who still needs a callback.
Wake up to a summary, not a voicemail backlog. See what was handled and what actually needs you.
This is the live product, shown with sample data.
Questions, answered.
What full coverage means for your number, your calls, and your team.
Both. Full Coverage answers every call to your main number around the clock, business hours and after hours. During the day, calls that need a person are transferred to whoever you assign, with a briefing first. After hours, routine calls are handled and documented, and real emergencies still ring your team.
Doorkeep briefs you before you pick up. When a caller needs a person, the agent gathers the property, unit, and reason, then transfers to whoever is on your call list and tells them why the tenant is calling. You answer already knowing who it is and what they need, instead of starting cold.
Yes. Full Coverage handles every call type on a single number. A prospect asking about a vacancy, a tenant reporting a leak, and a lockout at midnight are each recognized, handled by the rules you set for that type, and logged by property. You decide which types get answered and which reach a person.
You define what counts as an emergency for your properties. Doorkeep listens for those conditions on every call, and when one is detected it rings your on-call team right away. This is the one behavior you cannot turn off. A true emergency always reaches a person.
No. You forward your existing number to Doorkeep, so tenants and prospects keep calling the number they already have. You can forward your main line, a dedicated line, or both. Setup takes a few minutes, and you can turn forwarding off whenever you want.
No. Full Coverage is a way to configure Doorkeep, set per property, not a separate tier. It works on any plan. Teams and multi-property portfolios usually want Professional for multi-person call lists and per-property reporting. Figures are on the pricing page.
Start with everything, or grow into it.
Full Coverage is one setup. You can also start narrower and expand later with no reconfiguration. Cover just your evenings and weekends with After-Hours Coverage, or just your vacancies with Leasing, then turn on the rest when you’re ready.
Book a DemoAvailable for U.S. phone numbers.
Not satisfied in your first 30 days? Full subscription refund.